What’s a reservation agent?
Most often, reservation agents are employed by airlines, hotels, and resorts. But...
The history of outsourcing and its impact on industries
Outsourcing has been around since the industrial revolution of 1760. It’s not a...
All you need to know about call center representatives
Call centers saw a rapid rise in the early years of the 2000s. Right now, roles...
What You Need to Know About Offshoring: Definition, Advantages, and More
Offshoring is the practice of offloading some of the company’s processes to...
Do you stay effective when working with a remote team?
The pandemic has taken us all for a whirlpool of migrating from our carefully...
Outsourcing vs offshoring: What you need to know about them
When it comes to dominating a number of industries, particularly overseas, you...
Working with culture: Team building with remote teams
Before 2020 happened, there already are a handful of companies and businesses that...
Stay in the loop with these remote team communication tools
Keeping updated and on top of the news with your team is a key ingredient in...
The importance of building a healthy remote culture
Working remotely in 2021 is more than being productive and professional while...