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Interested in becoming a help desk administrator? Here’s what you need to know

What is a helpdesk administrator? What is a help desk administrator? A...

Tips on how to upsell to customers without intimidating them

You are missing out on maximizing your revenue if you don’t upsell your products....

Discover these surefire ways to improve customer experience

What is customer experience? Customer experience is the term used to define...

What is an upsell: Learn the definition and value of upselling strategy

What is an upsell An upsell is a selling strategy where sellers get to offer a...

20 cold calling software your team should try this 2020

Even in cold calling, it is crucial to use tools and software to generate lists...

The importance of customer experience

What is customer experience? Customer experience (“CX”) is the customers’...

What is an inside sales representative?

What is inside sales? Inside sales, also referred to as “remote sales” or...

Is cold calling illegal? Here are a few things you should be aware of

To answer this, cold calling is not illegal. It is still widely used by companies...

Five things you should know about cold calling services

Cold calling can be a tricky yet efficient way to increase leads and sales. You...