Category: Technical Support

Technical support outsourcing: Why you should do it

Technical support outsourcing will save you and your company a great deal of...

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Tips on how to have the best help desk resume

When applying for any type of job, you would want to have one of the best resumes...

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What does a technical support specialist do?

A technical support specialist’s role revolves around the technical aspects of...

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Top four technical support interview questions you need to prepare for

Technical support positions are quite in-demand right now, especially since the...

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Top help desk interview questions to prepare for (and how to answer them!)

A help desk operator is the employee assigned to provide technical support to...

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Outsourcing technical support: is it worth it?

An excellent technical support team also ensures customer satisfaction. To make...

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Outsourcing technical support services

With the upsurge of technology comes also the rise of technical support services....

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Outsourcing technical support representatives

Fact: Companies need technical support representatives. They do not only help...

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