Australian Companies that Outsource to the Philippines
Australian companies continuously hire talents to supply their businesses with a highly-skilled workforce. Australian investors find it beneficial for their business to consider the Philippines as their leading destination to make this happen.
Such companies are as follows:
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Canva
Canva, one of the most successful start-up Australian companies, was founded in Australia, by Melanie Perkins, together with Cliff Obrecht and Cameron Adams. The company was built in 2012 and In its first year alone, this graphic design platform acquired 750,000 users.
It offers all aspiring designers and artists the ability to create materials creatively and easily. Canva is already transforming graphic designs in 179 countries including the Philippines.
They have a team with an office in Manilla that only started with just six offshore employees. In two years, the team has recruited more than 60 members from designers, engineers, and customer specialists.
BHP Group
At present, BHP Group is the second largest company in the realm of Australia’s financial markets. With a market capital of no less than $230.9 billion, BHP is known to be a global mining giant. The company specializes in the production of metals, minerals, and petroleum.
Just last year, BHP’s global operations were staffed by 80,121 people. 39% of these workers are directly hired employees and the rest are outsourced from different countries including the Philippines. BHP swore to maintain global competitiveness amidst operational changes.
BPO Resono
Resono is an Australian start-up that offers projects for low-cost airlines in the Asia-Pacific region. They have their Manila-based staff that manages various back office support services for administrative projects requested by their client.
Australian companies such as Resono take advantage of back office services through outsourcing. Most of the tasks involved in this service are admin work; they believe it is the backbone of an organization. Services include human resources, inventory management, sales, finance, and IT.
Telstra
Telstra Corporation Limited, known as Telstra, the largest telecommunications company in Australia operates telecommunications networks and markets products and services for voice, mobile, internet access, and pay television.
Every company needs dedicated customer service. And many outsourcing companies in the Philippines offer customer service support. Accounts such as Telstra will be handled by highly skilled agents who will assist in providing Telstra consumers with the service that they need.
Commonwealth Bank of Australia (CBA)
The Commonwealth Bank of Australia, also known as CBA or CommBank, is a multinational bank providing services in institutional banking, funds management, insurance, investment, brokerage services, and many banking operations. They have their offshore staff scattered around the globe, mainly in New Zealand, Asia, the United States, and the United Kingdom.
With the very serious security regulations that the company entails, CBA decided to offshore cybersecurity last 2017. Many years ago, they also outsourced IT functions, back office support, financial services, and other services.
Wrap Up
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Australian companies mentioned are increasingly outsourcing to the Philippines for a skilled and cost-effective workforce. This trend highlights the mutual advantages of collaboration for specialized skills and cost efficiencies on a global scale.
If you are currently an Australian business that wants to reduce costs while maintaining operational efficiency, send us an email at [email protected]
