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How to properly monitor remote employees

Remote employees have become easier to contact and collaborate with better...

How to recognize and deal with telemarketing scams

Telemarketing scams have been prevalent since the 1990s, and surprisingly, they...

What is B2B telemarketing and telesales

The name business-to-business (B2B) telemarketing already gives an idea, but to be...

What does order processing mean?

Order processing is the workflow process involving the packing and shipment of...

Improving inbound customer support

There are different ways to strengthen your inbound customer support as well....

Pros and cons of hiring a remote team

The following are the benefits and downsides you should consider in hiring remote...