Seven roles to outsource as a small business
This is most suitable for hiring BPOs who will do regular tasks such as customer...
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How to properly monitor remote employees
Remote employees have become easier to contact and collaborate with better...
How to recognize and deal with telemarketing scams
Telemarketing scams have been prevalent since the 1990s, and surprisingly, they...
What is B2B telemarketing and telesales
The name business-to-business (B2B) telemarketing already gives an idea, but to...
What does order processing mean?
Order processing is the workflow process involving the packing and shipment of...
Uncovering the Secrets to Improving Inbound Customer Support
There are different ways to strengthen your inbound customer support as well....
Pros and cons of hiring a remote team
The following are the benefits and downsides you should consider in hiring remote...
