19 Telemarketing Skills to Master in 2024
Telemarketing is not just about talking on the phone; a great telemarketer should...
Outsourcing guide to telemarketing call center services
Telemarketing is a method of direct marketing in which a company’s salespeople...
Should you hire a lead generation specialist?
Lead generation, or the process of attracting and turning prospects into paying...
Importance of quality assurance in a call center
In a call center setting, quality assurance ensures that every interaction aligns...
Is Facebook lead generation worth it?
Facebook is arguably the most popular social media platform. With 2.6 billion...
Seven awesome telemarketing softwares
Telemarketing software is a type of contact center tool that automates customer...
Discover Why You Should Consider Outsourcing Technical Support
Fact: Companies need technical support representatives. They do not only help...
Effective lead generation process for a business
Simplified, lead generation is the process of identifying and attracting potential...
Six important inbound call center metrics to measure
Businesses should know how and when to measure each call, issue, and inquiry they...