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Seven roles to outsource as a small business

This is most suitable for hiring BPOs who will do regular tasks such as customer...

How to properly monitor remote employees

Remote employees have become easier to contact and collaborate with better...

How to recognize and deal with telemarketing scams

Telemarketing scams have been prevalent since the 1990s, and surprisingly, they...

What is B2B telemarketing and telesales

The name business-to-business (B2B) telemarketing already gives an idea, but to be...

Uncovering the Secrets to Improving Inbound Customer Support

There are different ways to strengthen your inbound customer support as well....

Pros and cons of hiring a remote team

The following are the benefits and downsides you should consider in hiring remote...

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