What’s a reservation agent?
Most often, reservation agents are employed by airlines, hotels, and resorts. But...
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All you need to know about call center representatives
Call centers saw a rapid rise in the early years of the 2000s. Right now, roles...
Top 5 inbound call center software in 2021
Call centers are most often backed by several software companies to ensure a...
Six things to set up your inbound call center
Setting up your inbound call center teams may be confusing at first. To overcome...
Seven awesome telemarketing softwares
Telemarketing software is a type of contact center tool that automates customer...
Improving inbound customer support
There are different ways to strengthen your inbound customer support as well....
