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Everything you need to know about chat support outsourcing

Chat support, or live chat, is a form of synchronous communication where an agent...

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Six things to set up your inbound call center

Setting up your inbound call center teams may be confusing at first. To overcome...

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Seven awesome telemarketing softwares

Telemarketing software is a type of contact center tool that automates customer...

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Improving inbound customer support

There are different ways to strengthen your inbound customer support as well....

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