Disaster Recovery as a Service and Business Continuity through BPO partnerships
As more organizations embraced technology in the last decades, we’ve...
Category: Technical Support
Read More
Navigating Choppy Water: How to Effectively Contact an Angry Client
Crossed arms, heavy sighs, and brief responses are some signals that your client...
Technical support outsourcing: Why you should do it
Technical support outsourcing will save you and your company a great deal of...
Tips on how to have the best help desk resume
When applying for any type of job, you would want to have one of the best resumes...
Top four technical support interview questions you need to prepare for
Technical support positions are quite in-demand right now, especially since the...
Top help desk interview questions to prepare for (and how to answer them!)
A help desk operator is the employee assigned to provide technical support to...
Outsourcing technical support: is it worth it?
An excellent technical support team also ensures customer satisfaction. To make...
Discover Why You Should Consider Outsourcing Technical Support
Fact: Companies need technical support representatives. They do not only help...