Why you should outsource your help desk support now

Help desk outsourcing is a business strategy wherein third-party experts support...

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Interested in becoming a help desk administrator? Here’s what you need to know

A helpdesk administrator is someone who is primarily responsible for providing...

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20 best help desk software in 2020

Help desk is a resource that provides end-users technical information or...

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Top help desk interview questions to prepare for (and how to answer them!)

A help desk operator is the employee assigned to provide technical support to...

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