What Jobs Can I Outsource? Here’s What and Why

Businesses may now engage with their customers more easily and quickly with digital communication. While many enterprises would have remained local years ago, technology and the internet have allowed many businesses to expand globally. A key driver of this global expansion is outsourcing.

Why do companies outsource jobs? Which are the top industries that outsource?

Discover why outsourcing could be the strategic solution to propel your expanding business forward.

But before that, let’s first get into what outsourcing is.

Outsourcing is a business practice of contracting for resources and services from an external entity to supply the client’s needs for management. It is proven to be an effective tool for companies to help them operate and handle their businesses more efficiently. Through outsourcing, your business can gain advantages with the use of innovative technologies and labor supply.

Why do businesses outsource?

Outsourcing is a smart way to cut costs and free up resources. Instead of worrying about extra office space, equipment, or overhead, your outsourcing partner takes care of those expenses. Plus, you can tap into lower labor costs in other regions without sacrificing the quality of your services.

It’s not just about saving money. Outsourcing also helps keep your business running smoothly. Providers back up all important data both onsite and in the cloud, so you’re protected if anything unexpected happens.

Another big benefit? Outsourcing lets you focus on what really matters: your core business. By handing off non-essential tasks, your team can concentrate on the areas that drive growth. That said, some things like employee development are best kept in-house since you know your people best.

Finally, outsourcing opens the door to a wide range of talent from around the world. Whether it’s customer support or back-office work, you get access to skilled professionals, including freelancers and contractors, who bring fresh expertise and flexibility to help your business grow.

Which sectors rely most heavily on outsourcing?

Some industries are especially well-suited to outsourcing. Although practically any industry can outsource tasks, the ones listed below are the most common businesses that outsource jobs to third-party professionals.

By outsourcing various jobs and functions to external individuals or companies, businesses can streamline operations, reduce costs, and focus more effectively on their core strengths. Here are some common types of jobs that can be outsourced:

1. Information Technology (IT) Services

– Software development and programming

– Web and mobile app development

– Database management

– IT support and helpdesk services

– Network administration and security

Technology is another area battling skill shortages in the current tight labor market in the United States.

According to a recent Gartner research, 64% of IT executives say the major impediment to implementing innovative technology is a dearth of experienced IT personnel.

Since the pandemic has intensified the need for digitalization, several technology companies have experienced a surge in customer demand. The issue is that there are not enough IT specialists to match this unanticipated and quick development.

Fortunately, outsourcing to the Philippines can be an excellent approach for tech companies seeking to increase their skills and keep up with their expanding user base. IT outsourcing enables businesses to access cutting-edge technologies and collaborate with highly qualified and competent employees under any circumstances.

2. Administrative and Support Services

– Data entry and data processing

– Virtual assistance and administrative tasks

– Bookkeeping and accounting

– Human resources and payroll management

– Customer support and call center services

Administrative support, such as executive assistants, receptionists, secretaries, or data entry specialists, is required in almost every industry. Many organizations may struggle to keep their operations structured and efficient if these critical support jobs are not there.

So, what can businesses do when they cannot find enough people to fill critical administrative support roles? Back-office assistance outsourcing may be the best choice for many firms.

Back-office support solutions are an organization’s lifeblood, assisting all business departments in reaching peak productivity. Outsourcing virtual executive assistants and other back-office solutions can increase your company’s production and efficiency while decreasing the workload and stress of your current staff.

3. Digital Marketing and Content Creation

– Social media management and marketing

– Content writing and blogging

– Search engine optimization (SEO)

– Graphic design and multimedia production

– Email marketing campaigns

In today’s rapidly digitized global market, digital and content marketing are becoming critical for helping firms contact customers online and differentiate themselves from their competitors. According to studies, 73% of businesses that engage in content are effective in their marketing efforts.

Because content marketing is so popular, many firms have difficulty finding enough qualified content writers to handle their numerous marketing efforts. As search engines like Google adjust their algorithms to favor high-quality, valuable material over low-quality information, it is now crucial to find content marketers who understand how to develop captivating and unique articles.

Furthermore, small and large businesses alike are quick to capitalize on Internet marketing to promote their products and services through various online channels such as email, content, SEO, and social media. Freelance social media managers are responsible for managing one or more of the company’s social media accounts.

4. Manufacturing and Production

– Manufacturing and assembly of products

– Product packaging and labeling

– Quality control and testing

Many large retail organizations create and sell things directly to their customers. Outsourcing can assist businesses in managing client relations while dealing with the regular operations of handling both product manufacturing and selling.

Every month, millions of pieces of mail flow through these facilities. Trying to keep up with demand frequently overwhelms businesses. They put off responding to customer inquiries, and as a result, customer happiness suffers. Outsourcing helps these businesses to concentrate on what they do best: creating and selling things.

5. Logistics and Supply Chain

– Warehousing and distribution

– Inventory management

– Order fulfillment and shipping

Most shipping and transportation companies do not have an enormous profit margin built into their business strategy, as evidenced by the United States Postal Service. Transportation and mailing firms must operate at maximum efficiency to stay afloat.

Balancing the day-to-day tasks of shipping products to clients takes a long time. But with outsourcing, these businesses can save hours each day. Some of the tasks shipping companies outsource include:

• Bills of lading
• Customer invoices
• Air Waybills
• Customs forms
• Customer service

6. Research and Data Analysis

– Market research and surveys

– Data collection and analysis

– Statistical analysis and modeling

Among the top industries for outsourcing, research and data analysis stand out, reflecting a rising trend of companies integrating data insights into their planning and decision-making processes.

According to industry insiders, the data science deficit will be addressed as data science education and technologies become more widely available in the future years. Meanwhile, companies that have yet to discover suitable full-time data scientists can outsource to the Philippines.

The Philippines is best recognized for its call center outsourcing sector. It is, nevertheless, increasingly becoming a top location for knowledge process outsourcing solutions such as data science. Filipino data scientists are well-trained in extracting meaningful insights from raw data and producing detailed reports that assist organizations in making informed and confident decisions.

7. Sales and Business Development

– Lead generation and prospecting

– Sales support and telemarketing

– Business development and partnerships

Outsourcing sales can help businesses target new or underserved areas, assist with new product and service rollouts, and give industry experience. A sales outsourcing partner can help you overcome technology barriers and organizational silos, enabling seamless omnichannel strategies and advanced data analytics best practices.

8. Design and Creative Services

– Graphic design and illustration

– Animation and video production

– UI/UX design for websites and apps

Creativity is more crucial than ever before.

The engagement economy has established itself as critical to a business’s success, generating a high demand for creative resources. Now is the ideal time to go outside the box and explore hiring creative services.

Outsourcing firms provide a wide range of services that might meet your business requirements. They typically house multi-skilled and talented professionals who can produce high-quality results for both your company and your target market.

9. Healthcare Services

– Medical transcription and coding

– Telemedicine and virtual healthcare support

Running a healthcare business is difficult. Every patient arrives with a mountain of documentation. With HIPAA compliance, insurance document verification, and other obligations, hospitals and healthcare providers remain one of the top industries turning to outsourcing as the time- and cost-saving solution they’ve been seeking.

Hospitals and clinics provide patient treatment while also operating as businesses. Healthcare organizations use outsourcing to cut costs by reducing administrative expenditures, discovering a worldwide talent pool, boosting quality and efficiency with new technology, and more.

10. Financial Services

– Financial planning and advisory

– Investment research and portfolio management

The days of local, in-house banking operations are quickly becoming extinct. Recessions taught the banking industry that its procedures were inefficient. However, there are other ways in which outsourcing might assist banks in improving their efficiency, including:

• Enhance everyday operations
• Increase speed
• Lower operational hazards
• Functions should be centralized.

Surprisingly, even though outsourcing has been around for decades, the financial industry is only beginning to recognize its benefits.

These are just a few examples of top industries that outsource, as well as the key roles they commonly entrust to third-party providers. The decision to outsource a particular task depends on factors such as cost-effectiveness, the expertise required, and the business strategies. It’s vital to carefully consider the benefits and potential challenges of outsourcing before deciding, but with 𝐒𝐢𝐱𝐄𝐥𝐞𝐯𝐞𝐧 𝐆𝐥𝐨𝐛𝐚𝐥 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬, be assured that everything is in good hands.